However, just because you're remote doesn't mean you can't network. You should feel comfortable reaching out to other employees to chat via video calls and approaching people in coworking spaces. Those are the kinds of interactions that are going to help you progress your career in the future.

  • Long gone are the days that require call center agents to work in just that — a call center.
  • Remote customer service jobs were some of the first positions to go virtual during the Covid-19 pandemic, and many customer service roles remain virtual.
  • There are also opportunities for freelance, full-time, part-time, and flexible schedules.
  • We are seeking a Crypto Operations Analyst to join our close knit and high performing team.
  • This will keep you focused and feeling professional, even if you're in sweats.
  • Customer service representatives serve as the direct point of contact for customers, providing them with an adequate level of service and help with their questions or concerns.
  • Easily scale your business to handle volume fluctuations during high demand seasons and feel confident that every one of your customers will have a stand-out call center experience.
  • It’s amazing that every colleague has the opportunity to share in the company’s success."

Working remotely means you have endless options about where and how to live. Nomad List connects you to a community of people and tools that can help you find your way, no matter whether you want to stay in one spot or travel the world. Their website covers everything from cool cities to flights and local meetups. This community is a comprehensive resource for anyone who works (or wants to work) in a customer service job, from home or otherwise.

Remote Customer Support Engineer

However, before diving in headfirst, you may wonder if you have what it takes to handle a remote customer service position. You may be surprised by the sheer number of positions available for remote employees, especially in customer service. However, you may be wondering if you have what it takes to handle a remote customer service position. Our 24/7 team works across a various number of companies giving great guidance and problem-solving for all types of customers. You will be a part of our core team in Málaga either by working from our office or remotely from somewhere else. Working hours are within a schedule of 24/7, but this position will mainly cover weekends and evenings (Málaga time - CET).

Our tool, Dradis Framework, is used by 1,000s of hacking experts in 44 countries around the world. We're looking for folks who like to solve problems and build a business and product that people genuinely love to interact with. The type of companies we provide services to share this perspective. That means there is no danger of being “called back to the office” because there is no office. We believe in building calm companies where good people can do good work together in good faith. To be eligible for this position you must be a United States Citizen or Green Card holder.

Customer Service Rep - Part time / Full time Remote WFH

We like working as part of a small team, it’s part who we are, and we plan to keep things that way. You’ll be joining Engineers Matt and Sam, Biljana our Operations Manager, Junior Dev Andrea, and Kara our Content Lead. What she loves above all else is to motivate and coach her team. Take the tour to learn more about the benefits of joining FlexJobs. Progressive is one of the largest car insurance providers in the United States.

remote customer service

“The salary and incentives at Amex helped me to become financially stable and pay off my student loan debt. It’s amazing that every colleague has the opportunity to share in the company’s success." If the interview takes place over video chat or the phone, get dressed up and prepare as you would for an in-person interview. Take the call in a quiet area, preferably with a blank wall behind you if you’re talking over video. Talent acquisition is no longer limited by geographical boundaries. Hire the most competitive and talented workforce anywhere in the world.


You’ll have the opportunity to make a difference to the lives of 100s of ethical hackers. Plus, as a small team, you will will have a lot of choice about what to work on, and there are still a lot of untapped opportunities for you to grow as the company does. We are keen to hear from creative and innovative thinkers who believe they can have valuable input and are identifying their professional selves with our mission and environment.

You’ll use a customer-first mindset to make expert recommendations, all from the comfort of your remote location. Now that you know about all the work-from-home customer support positions, let's look at some job openings from real companies that you can consider applying for. Many companies hire individuals to specialize in this type of outbound calling. As a telephone research interviewer, you call customers on behalf of companies and conduct a research survey about their experiences over the phone. You’ll aggregate responses that will then provide valuable insights about your customers.

At Lunar Rails, we strive to stay ahead of the curve and remain up-to-date with the constantly evolving digital asset space. Our team keeps their finger on the pulse by regularly performing in depth research and analysis into market trends and staying abreast of news stories as they break. We've built a tool to help you discover all of the remote jobs that never get advertised. For full functionality of this page and to view all remote jobs, it's necessary to enable JavaScript. Fabrizio takes advantage of his analytical skills to make quick data-backed decisions in time-pressured situations. His journey so far has allowed him to grow both as a people manager and an individual contributor, learning new skills while making the most of his technical background.

You want to create an environment that is as similar to an office as possible to ensure you remain productive and in a professional zone. This will keep you focused and feeling professional, even if you're in sweats. Let’s discuss the different factors that can help you understand if at-home customer service positions are right for you. Atlas Assistants helps entrepreneurs and their teams do more of the work they love by finding perfect assistants to support them in their life and business.